PIEPS Pro IPS and PIEPS Set Pro IPS Avalanche Transceiver

- Affected
- Two models of avalanche transceiver sold individually and as part of an avalanche safety set. An avalanche transceiver is a lifesaving instrument used to locate individuals buried in avalanches. It transmits and receives signals to quickly and accurately determine the position of those buried.
- The problem
- The product presents a risk of entrapment and injuries as the AAA batteries can be jarred or impacted out of alignment with the electrical contacts.
- What to do
- Consumers are advised to stop using the product immediately and to contact the distributor for a repair or full refund. Further information on the recall is available here: https://www.pieps.com/en/2024-pieps-pro-ips-recall/.
Product information
| Type | Hobby / Sports Equipment – Avalanche transceiver |
|---|---|
| Brand | PIEPS |
| Style numbers | PP112903, PP112904, PP112893, PP112894 |
| SKU’s | PP1129030000ALL1, PP1129040000ALL1, PP1128930000ALL1, PP1128940000ALL1 |
| Product Description | Two models of avalanche transceiver sold individually and as part of an avalanche safety set. An avalanche transceiver is a lifesaving instrument used to locate individuals buried in avalanches. It transmits and receives signals to quickly and accurately determine the position of those buried. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of entrapment and injuries as the AAA batteries can be jarred or impacted out of alignment with the electrical contacts. If this occurs, the device may turn off unexpectedly, which could result in the user being trapped in an avalanche with no capacity to activate the transceiver for rescue.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
Consumers are advised to stop using the product immediately and to contact the distributor for a repair or full refund. Further information on the recall is available here: https://www.pieps.com/en/2024-pieps-pro-ips-recall/.
Additional information
PSD notification: 2506-0130
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 2 July 2025. This page summarises an official notice. Details can change – always follow the official notice.