Portable Battery Pack for Greyp E-Bikes
- Affected
- Portable lithium-ion battery pack for Greyp e-bike model families G6, G5 and T5. Sales period of bike models supplied with this battery pack is February 2019 to January 2022. The battery is sold as an original component of electric mountain bicycles.
- The problem
- The product has been identified as presenting a risk of fire.
- What to do
- The product has been recalled from end users.
Product information
| Type | Machinery – Battery Pack for E-Bikes |
|---|---|
| Brand | GREYP |
| Battery Model | 6G-01 |
| E-Bike Models | Families G6, G5 and T5 |
| Country of Origin | Croatia |
| Product description | Portable lithium-ion battery pack for Greyp e-bike model families G6, G5 and T5. Sales period of bike models supplied with this battery pack is February 2019 to January 2022. The battery is sold as an original component of electric mountain bicycles. |
| Product Report and Image | Link to product image and PDF |
Hazard
The lithium-ion battery packs supplied with affected e-bike models has been identified as having a technical fault, causing the battery pack to enter into thermal runaway, causing a fire.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Corrective action
The product has been recalled from end users.
For further information, access the Greyp website at the following link: https://help-squad.greyp.com/s/battery-replacement
Additional information
PSD case number: 2203-0218
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 25 March 2022. This page summarises an official notice. Details can change – always follow the official notice.