Q’STRAINT Wheelchair Securement Retractors
- Affected
- Wheelchair securement device for use in vehicles.
- The problem
- The product presents a risk of injuries as the retractor may not lock as designed. This could lead to the wheelchair moving during transit and injuring the user.
- What to do
- The product has been recalled from end users.
Product information
| Type | Motor vehicles (including spare parts) – Locking Devices |
|---|---|
| Brand | QSTRAINT |
| Models | QRT-MAX (Q8-6209) and QRT-DELUXE (Q8-6200) |
| Production dates | 16th June 2025 – 10th September 2025 |
| Country of Origin | United States |
| Product Description | Wheelchair securement device for use in vehicles. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of injuries as the retractor may not lock as designed. This could lead to the wheelchair moving during transit and injuring the user.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
Users are advised that they may continue to use the retractor while awaiting replacement, providing a pre-trip inspection is performed to assure that the product is fully locked. Product distributors have been notified and will inspect and replace affected retractors free of charge.
For further information, please contact technicalsupport@qstraint.co.uk or +44(0)1227 773035.
Additional information
PSD notification number: 2510-0101
Notified by: Driver and Vehicle Standards Agency
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 21 October 2025. This page summarises an official notice. Details can change – always follow the official notice.