Quechua SH500L Mountain Snowshoe
- Affected
- Black snowshoes sold by Decathlon.
- The problem
- This product presents a high risk of injuries as there is a screw defect.
- What to do
- Users are advised to register their details at: https://recall.fandi.fr/en to receive a prepaid envelope for returning the product, which will be modified and returned, or replaced. For further information, please contact Decathlon on customer.enquiries@decathlon.com or 074 8306 8384.
Product information
| Type | Hobby/sports equipment – Snowshoes |
|---|---|
| Brand | QUECHUA |
| Model | SH500L |
| Barcode | 3608439231469 |
| Other product identifier | 8802460,1864769, 4864769 |
| Country of Origin | Poland |
| Product Description | Black snowshoes sold by Decathlon. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of injuries as there is a screw defect in the rotation axis. This may cause the snowshoes to become unstable, potentially hindering movement on snowy terrain.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
Users are advised to register their details at: https://recall.fandi.fr/en to receive a prepaid envelope for returning the product, which will be modified and returned, or replaced. For further information, please contact Decathlon on customer.enquiries@decathlon.com or 074 8306 8384.
Additional information
PSD notification number: 2503-0072
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 5 June 2025. This page summarises an official notice. Details can change – always follow the official notice.