Raw Treat Pet Food Ltd recalls Frozen Raw Beef, Chicken, Lamb, and Chicken & Tripe Pet Food due to the presence of Listeria monocytogenes
- Affected
- Frozen Raw Beef; Frozen Raw Chicken; Frozen Raw Lamb; Frozen Raw Chicken & Tripe
- The problem
- The presence of Listeria monocytogenes in the products listed above. Listeria monocytogenes is a bacterium that can cause illness in humans and animals. The product could therefore carry a potential risk either through direct handling of the pet food, or indirectly, for example from pet…
- What to do
- (Pet owners): If you have bought any of the above products do not use them. Instead, return them to the store from where they were bought for a full refund. When handling and serving raw pet food it is always advised to clean utensils and feeding bowls thoroughly after use.…
Products affected
Frozen Raw Beef
- Pack size: 500g
- Batch code 1544 · Best before 17 June 2021
Frozen Raw Chicken
- Pack size: 500g
- Batch code 1533 · Best before 13 June 2021
Frozen Raw Lamb
- Pack size: 500g
- Batch code 1545 · Best before 13 June 2021
Frozen Raw Chicken & Tripe
- Pack size: 500g
- Batch code 15331547 · Best before 13 June 2021
Risk
The presence of Listeria monocytogenes in the products listed above. Listeria monocytogenes is a bacterium that can cause illness in humans and animals. The product could therefore carry a potential risk either through direct handling of the pet food, or indirectly, for example from pet feeding bowls, utensils or contact with the faeces of animals.
In humans, symptoms caused by this organism can be similar to flu and include high temperature, muscle ache or pain, chills, feeling or being sick and diarrhoea. However, in rare cases, the infection can be more severe, causing serious complications, such as meningitis.
Some people are more vulnerable to listeria infections, including those over 65 years of age, pregnant women and their unborn babies, babies less than one month old and people with weakened immune systems.
Action taken by the company
Raw Treat Pet Food Ltd is recalling the above products from their customers. Point of sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
(Pet owners): If you have bought any of the above products do not use them. Instead, return them to the store from where they were bought for a full refund. When handling and serving raw pet food it is always advised to clean utensils and feeding bowls thoroughly after use. Wash your hands thoroughly after handling raw pet food, bowls, utensils or after contact with animal faeces. Raw pet food should be stored separately from any food (especially ready to eat foods). Care should be taken when defrosting to avoid cross contamination of foods and surfaces.
More information
Raw Treat Pet Food Ltd is recalling four batches of frozen raw pet food because Listeria monocytogenes has been found in the products.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 30 July 2019. This page summarises an official notice. Details can change – always follow the official notice.