Recall 13 August 2019

Raw Treat Pet Food Ltd recalls Varieties of Frozen Raw Pet Food due to the presence of Salmonella

Yes – this has been recalled
Affected
Beef; Lamb Tripe; Beef & Tripe; Chicken & Tripe; Venison; Duck
The problem
The presence of Salmonella in the products listed above. Salmonella is a bacterium that can cause illness in humans and animals. The product could therefore carry a potential risk, because of the presence of Salmonella, either through direct handling of the pet food, or indirectly,…
What to do
If you have bought any of the above products do not use them. Instead, return them to the store from where they were bought for a full refund. When handling and serving raw pet food it is always advised to clean utensils and feeding bowls after use and wash hands…
Source: Food Standards Agency Official notice ↗

Products affected

Beef

  • Pack size: 500g
  • Batch code 1583 · Best before 10/07/21

Lamb Tripe

  • Pack size: 500g
  • Batch code 1590 · Best before 09/07/21

Beef & Tripe

  • Pack size: 500g
  • Batch code 15881590 · Best before 09/07/21

Chicken & Tripe

  • Pack size: 500g
  • Batch code 15601590 · Best before 06/07/21

Venison

  • Pack size: 500g
  • Batch code 1498 1498 1498 · Best before 28/05/21 04/07/21 23/07/21

Duck

  • Pack size: 500g
  • Batch code 1515 1515 1515 1515 · Best before 02/07/21 06/07/21 12/07/21 22/07/21

Duck & Beef

  • Pack size: 500g
  • Batch code 15151570 15151579 15151596 · Best before 26/06/21 02/07/21 12/07/21

Duck & Lamb

  • Pack size: 500g
  • Batch code 15151567 15151567 15151594 · Best before 26/06/21 02/07/21 09/07/21

Duck & Tripe

  • Pack size: 500g
  • Batch code 15151576 15151590 · Best before 29/06/21 06/07/21

Risk

The presence of Salmonella in the products listed above. Salmonella is a bacterium that can cause illness in humans and animals. The product could therefore carry a potential risk, because of the presence of Salmonella, either through direct handling of the pet food, or indirectly, for example from pet feeding bowls, utensils or contact with the faeces of animals. In humans, symptoms caused by Salmonella usually include fever, diarrhoea and abdominal cramps. Infected animals may not necessarily display signs of illness, but symptoms can include diarrhoea.

Action taken by the company

Raw Treat Pet Food Ltd is recalling the above products from their customers. Point of sale notices will be displayed in all retail stores that are selling these products. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the product. Please see the attached notices.

What you should do

If you have bought any of the above products do not use them. Instead, return them to the store from where they were bought for a full refund.

When handling and serving raw pet food it is always advised to clean utensils and feeding bowls after use and wash hands thoroughly after handling. Raw pet food should be stored separately from any food (especially ready to eat foods). Care should be taken when defrosting to avoid cross contamination of foods and surfaces.

More information

Raw Treat Pet Food Ltd is recalling batches of frozen raw pet food because Salmonella has been found in the products.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 13 August 2019. This page summarises an official notice. Details can change – always follow the official notice.

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