Riese & Müller Packstar 70 E-Cargo Bike
- Affected
- An e-cargo bike available in red, white and black.
- The problem
- This product presents a risk of injuries as a technical fault can affect the functionality of the cable steering, causing the user to lose control.
- What to do
- The product has been recalled from end users.
Product information
| Type | Hobby/sports equipment – E-Cargo Bike |
|---|---|
| Product Identifiers | All Riese & Müller Packstar 70 cargo bikes delivered up to and including October 6th 2021 |
| Country of Origin | Germany |
| Product description | An e-cargo bike available in red, white and black. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of injuries as there is a technical fault with the functioning of the cable steering. This issue can severely affect the handling of the Packstar 70, and affects all models delivered before October 2021. Where the steering functionality fails, the user may lose control of the bike and fall.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Corrective action
The product has been recalled from end users.
For further information, access the Riese & Müller website.
Additional information
PSD case number: 2110-0229
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 5 November 2021. This page summarises an official notice. Details can change – always follow the official notice.