Soctone Multi-Purpose Telescopic Ladder
- Affected
- A multi-purpose telescopic ladder.
- The problem
- The product presents a serious risk of injuries as it has insufficient strength and rigidity, and may bend with repeated use.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Other – Ladders (Non-Powered) |
|---|---|
| Brand | Soctone |
| Model | KT10-63/ZL0121 |
| Dimensions | 6.3M & 3.2M |
| SKUs | EUAZKUHR-ZL01630001 & EUAZKUHR-ZL01320908 |
| Other identifiers | KQ-3 & KQ-7, B25042262990114, D96860789611 |
| Country of Origin | China |
| Product Description | A multi-purpose telescopic ladder. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of injuries as when tested, the product failed the strength test, functional dimensions, requirements, preconditioning and pull-out test. The ladder has insufficient strength and rigidity and may bend with repeated use. This could cause the user to fall from a height and sustain injuries.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2507-0136
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 18 August 2025. This page summarises an official notice. Details can change – always follow the official notice.