Stepit Professional 3.2m Telescopic Ladder
- Affected
- 3.2m telescopic ladder with black fixings and yellow labelling with accessories packaged in brown cardboard packaging.
- The problem
- The product presents a serious risk of injuries due to insufficient strength and stability.
- What to do
- The product has been destroyed at the border.
Product information
| Type | Other – Ladder |
|---|---|
| Brand | Stepit by rackit direct |
| Barcode | 5056269787256 |
| Reference | PL-RD001 |
| Country of Origin | China |
| Product description | 3.2m telescopic ladder with black fixings and yellow labelling with accessories packaged in brown cardboard packaging. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of injuries as the ladder buckled under testing before the full test load was applied; the rungs can separate from the ladder sides; and the ladder is insufficiently stable. This could cause the user to fall from a height and injure themselves.
The product does not meet the requirements of the General Product Safety Regulations 2005 or the relevant standard.
Corrective action
The product has been destroyed at the border.
Additional information
PSD case number: 2203-0241
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 24 October 2022. This page summarises an official notice. Details can change – always follow the official notice.