Recall Medium risk 2 November 2023

STIHL MSA300 Cordless Chainsaw

Yes – this has been recalled
Photo of STIHL MSA300 Cordless Chainsaw
Photo: official notice
Affected
Cordless Chainsaw
The problem
During internal testing, Stihl Ltd detected anomalies with the chain break area with investigations showing potential issues with the reliability of chain braking time. In the event of kickback there may be an increased risk of injury to the user.
What to do
The product has been recalled from end users.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Machinery – Cordless Chainsaw
Model MSA300
Serial number 447457319
Country of Origin Austria
Product description Cordless Chainsaw
Product Report and Image Link to product image and PDF

Hazard

During internal testing, Stihl Ltd detected anomalies with the chain break area with investigations showing potential issues with the reliability of chain braking time. In the event of kickback there may be an increased risk of injury to the user.

There have been no reports of injuries, accidents, or complaints associated with this issue.

Corrective action

Recall of the product from end users. Recall notice published on company website at
https://www.stihl.co.uk/en/news/important-information/msa-300-recall

Additional information

PSD case number: 2310-0159

Notified by: Health and Safety Executive

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 2 November 2023. This page summarises an official notice. Details can change – always follow the official notice.

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