Stromer ST3, ST5 and ST7 Bicycles fitted with WREN Front Suspension Forks
- Affected
- Bikes with automatic pedal support fitted with WREN suspension forks.
- The problem
- The product presents a risk of injuries as the suspension forks can fail prematurely and crack, break or separate during use.
- What to do
- Stromer have contacted affected customers and advised that they stop using the bikes immediately. Replacement parts are in production. Consumers will be notified once parts become available and advised to take their bike to their nearest authorised dealer.
Product information
| Type | Hobby/sports equipment – Cycles (Powered) |
|---|---|
| Brand | Stromer |
| Bike Models | ST3, ST5 and ST7 S-Pedelecs |
| Fork Brand | WREN |
| Country of Origin | Switzerland |
| Product Description | Bikes with automatic pedal support fitted with WREN suspension forks. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of injuries as the suspension forks can fail prematurely and crack, break or separate during use. This means that the rider may lose control of the bike, leading to injuries.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
Stromer have contacted affected customers and advised that they stop using the bikes immediately. Replacement parts are in production. Consumers will be notified once parts become available and advised to take their bike to their nearest authorised dealer.
Update: On 4th September 2026, the product recall was expanded.
This recall expansion concerns a batch with modified design (oval hole vs round hole), due to the possibility that these forks present the same safety risks as the recalled WREN forks. Consumers who own bike that is fitted with a newly identified affected batch have been contacted directly and should contact their dealer to arrange for their front suspension fork to be replaced free of charge.
Please contact safety@stromerbike.com for further information, or visit: https://www.stromerbike.com/en/voluntary-recall.
Additional information
PSD notification number: 2512-0123
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 12 December 2025. This page summarises an official notice. Details can change – always follow the official notice.