Supatool 4 Aluminium Step Ladder
- Affected
- A four-step aluminium folding ladder.
- The problem
- This product presents a high risk of injuries as the standing platform is insufficiently rigid and could buckle during use.
- What to do
- The product has been destroyed at the border.
Product information
| Type | Other – Step Ladder |
|---|---|
| Brand | Supatool |
| Product code | STAS4A |
| Barcode | 5017193869937 |
| Other product identifier | 869935 |
| Country of Origin | China |
| Product Description | A four-step aluminium folding ladder. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of injuries as the standing platform is insufficiently rigid and buckled under a test load of 2600N. If this were to occur when in use, it could cause injury as the user would fall from a height. Improvements are also required to the product labelling and marking.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been destroyed at the border.
Additional information
PSD notification number: 2411-0138
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 5 June 2025. This page summarises an official notice. Details can change – always follow the official notice.