T-Sport Electric Scooter ES299
- Affected
- Electric scooter, 12” wheels with yellow frame supplied in cardboard packaging.
- The problem
- The product presents a serious risk of electric shock as the transformer was of a poor build quality and had insufficient creepage and clearance distances.
- What to do
- The import has been rejected at the border.
Product: T-Sport Electric Scooter ES299
Hazard: The product presents a serious risk of electric shock as the transformer was of a poor build quality and had insufficient creepage and clearance distances.
Corrective action: The import has been rejected at the border.
Product information
| Type | Machinery – Electric Scooter |
|---|---|
| Brand | T-Sport |
| Model | ES299 |
| Ratings | 250watt motor, 48 volts |
| Country of Origin | China |
| Product Description | Electric scooter, 12” wheels with yellow frame supplied in cardboard packaging. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock because the transformer was of a poor build quality and did not meet the requirements of creepage and clearance. The plug face also did not meet the dimensional requirements of the relevant standard, meaning users can access live pins when plugging in, or unplugging, the plug from the socket. The fuse was also considered counterfeit and did not contain a ballast, preventing it from performing as required under fault conditions.
The product was also found to have a speed greater than the maximum permissible level, and functions purely as a twist-and-go without pedalling, as a motorbike.
The product requires improvements to marking, labelling and documentation.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs & Sockets (Safety) Regulations 1994.
Corrective action
The import has been rejected at the border.
Additional information
PSD case number: 2401-0007
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 16 February 2024. This page summarises an official notice. Details can change – always follow the official notice.