Telescopic Ladders MS-038 (2.6M and 3.8M)
- Affected
- Silver and black telescopic ladders, one that extends to 2.6M and one that extends to 3.8M.
- The problem
- The product presents a serious risk of injuries as it does not possess a bar-type stabiliser to ensure stability during use.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Other – Ladders |
|---|---|
| Model | MS-038 |
| SKUs | 921011927644 and 921011927646 |
| Pack ID | 903251240509100003 and 903251240509340119 |
| Country of Origin | China |
| Product Description | Silver and black telescopic ladders, one that extends to 2.6M and one that extends to 3.8M. |
| Product Report and Image | Link to product image and PDF |
Hazard
The products present a serious risk of injuries as the ladders do not meet the relevant stability requirements. Neither ladder had a bar type stabiliser as required by the standard, which could result in the ladder moving whilst in use. If the ladder were to move during use, the user could fall from height and receive injuries. Some of the required documentation and markings were not present.
The ladders do not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD number: 2407-0121
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 9 September 2024. This page summarises an official notice. Details can change – always follow the official notice.