Tesla MODEL 3 and Model Y recall: A loss of low voltage system support may cause the audio subsystem to be unavailable
Yes – some of these vehicles are being recalled
- What's wrong
- On certain vehicles that are running firmware release 2022.8 and that experience a loss of low voltage system support the audio subsystem may become unavailable including the use of eCall functionality.
- What to do
- Contact a Tesla dealer to book the free repair. Firmware release 2022.12.3 or later reverses the power management process introduced in firmware release 2022.8 and maintains eCall audio functionality.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On certain vehicles that are running firmware release 2022.8 and that experience a loss of low voltage system support the audio subsystem may become unavailable including the use of eCall functionality.
The fix
Firmware release 2022.12.3 or later reverses the power management process introduced in firmware release 2022.8 and maintains eCall audio functionality.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| MODEL 3 | 31 Jan 2018 | 16 Nov 2021 | 9,471 |
| Model Y | 27 Jun 2021 | 14 Nov 2021 | 9,471 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 19 April 2022. This page summarises an official notice. Details can change – always follow the official notice.