True Shopping Bio Ethanol Tabletop Fire
- Affected
- There are 7 different models/design of the fire. Rectangle/Round/Rectangle in White/Nest Pattern in Black/Glass Sides/Square/Triple Burner in Black.
- The problem
- Product is considered dangerous due to lack of safety markings and lack of safety information in the manual. The product also presents a risk of burns due to poor product standard.
- What to do
- The product has been recalled from end users (link to further information below).
Product information
| Type | Other – Bioethanol Tabletop Fire |
|---|---|
| Barcode | 5053360805223 |
| Product codes | BFILFPTT128/15/28W/31/35/141 & 143 |
| Country of Origin | China |
| Product description | There are 7 different models/design of the fire. Rectangle/Round/Rectangle in White/Nest Pattern in Black/Glass Sides/Square/Triple Burner in Black. |
| Product Report and Image | Link to Product Report and PDF |
Hazard
The product is considered dangerous as there is a lack of safety markings on the product and a significant amount of required safety information is missing from the manual. The product itself is of a poor standard as the deformed casing reduced stability and the bent extinguishing device that could inhibit its ability to put a fire out safely.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users. For further information on the recall, please visit the following site: https://www.trueshopping.co.uk/product-recall
Additional information
PSD case number: 2108-0333
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 20 August 2021. This page summarises an official notice. Details can change – always follow the official notice.