Unbranded Electric Mountain Bike sold via Alibaba
- Affected
- Electric mountain bike with power supply and charging cable.
- The problem
- The product presents a serious risk of fire and injuries as there is no evidence to demonstrate the conformity or safety of the bike, battery or charger.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Hobby / sports equipment – Cycles (Powered) |
|---|---|
| Model | Promax, L. Starry Blue (only on box) |
| Charger Model | KYLC336V55 |
| Plug Model | YB006 |
| Additional identifiers | 490, OK250315042490, OKUK23, OK250315042490U001, 15T32430286. |
| Country of Origin | China |
| Product Description | Electric mountain bike with power supply and charging cable. |
| Product Report and Image | Link to product image and PDF |
Hazard
The electric mountain bike and its components have not been assessed using relevant UK conformity assessment procedures. There is no valid technical documentation for the product and no evidence of production control. There is a lack of labelling, marking and instructions. In the absence of evidence to demonstrate the conformity of the bike, battery, and charger, it may be possible for the charger and/or battery to overheat, causing a fire.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Corrective action
The import has been rejected at the border and destroyed.
The listing has been removed by the online marketplace (Alibaba)
Additional information
PSD notification number: 2506-0036
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 2 July 2025. This page summarises an official notice. Details can change – always follow the official notice.