Allergy alert 20 May 2020

Unilever recalls Magnum White Chocolate ice cream tubs because of undeclared milk

Yes – this has been recalled
Affected
Magnum White Chocolate ice cream tub
The problem
Milk
Allergen
Milk – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
What to do
If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead, contact the Unilever Careline on 0800 146252 or email ukicare@unilever.com.
Source: Food Standards Agency Official notice ↗

Products affected

Magnum White Chocolate ice cream tub

  • Pack size: 440 ml
  • Batch code L9255AT138 and L9255BT138 · Best before end date: September 2021

Risk

Milk
This product contains milk making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Action taken by the company

Unilever UK Ltd is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead, contact the Unilever Careline on 0800 146252 or email ukicare@unilever.com.

More information

Unilever UK Ltd is recalling two batches of Magnum White Chocolate ice cream tubs because they contain milk, which is not written in English on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 20 May 2020. This page summarises an official notice. Details can change – always follow the official notice.

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