Unilever recalls Viennetta Vanilla because allergens are not listed in English
- Affected
- Viennetta Vanilla (Vainilla)
- The problem
- Milk and Soya
- Allergen
- Milk, Soya – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy or intolerance to milk or milk constituents and/or an allergy to soya, do not eat it. Instead, contact the Unilever careline team for further guidance on 0800146252 or email ukicare@unilever.com.
Products affected
Viennetta Vanilla (Vainilla)
- Pack size: 650ml
- Batch code L4031BC020 · Best before January 2026
Risk
Milk and Soya
This product contains milk and may contain soya making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to soya.
Action taken by the company
Unilever is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the
What you should do
If you have bought the above product and have an allergy or intolerance to milk or milk constituents and/or an allergy to soya, do not eat it. Instead, contact the Unilever careline team for further guidance on 0800146252 or email ukicare@unilever.com.
More information
Unilever are recalling Viennetta Vanilla because milk and soya are not listed in English on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to soya. This is a result of a labelling error which means allergens and product information are in Spanish. This only affects products sold at Tesco stores in the UK.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 5 April 2024. This page summarises an official notice. Details can change – always follow the official notice.