Safety warning Serious risk 23 January 2024

UPP Battery E-Bike Battery Packs sold via Amazon, AliBaba, eBay, Made in China and Desertcart

Yes – there is an official safety warning for this
Photo of UPP Battery E-Bike Battery Packs sold via Amazon, AliBaba, eBay, Made in China and Desertcart
Photo: official notice
Affected
Triangular lithium-ion battery packs for e-bikes.
The problem
The product presents a serious risk of fire.
What to do
Owners are advised to stop using the battery immediately and dispose of it safely via their local household waste disposal site. Consumers should check first with their local centre if they accept this type of battery. For further information on household waste, access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type E-Bike Battery
Brand UPP Battery (Unit Pack Power)
Model Number U004 and U004-1
Battery Type 18650 (U004) and 21700 (U004-1)
Country of Origin China
Product description Triangular lithium-ion battery packs for e-bikes.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious risk of fire as there is the potential for it to enter into thermal runaway.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Corrective action

OPSS has issued Withdrawal Notices to distributors requiring that the product is removed from sale.

Owners are advised to stop using the battery immediately and dispose of it safely via their local household waste disposal site. Consumers should check first with their local centre if they accept this type of battery. For further information on household waste, access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste.

For further information on e-bike and e-scooter safety, access the Important Safety Message at the following link: https://www.gov.uk/guidance/government-safety-message-on-e-bikes-and-e-scooters.

Additional information

PSD case number: 2401-0083

Notified by: Office for Product Safety and Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 23 January 2024. This page summarises an official notice. Details can change – always follow the official notice.

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