VW Crafter recall: Bonded windows and/or fastening rails may detach
- What's wrong
- It is possible that some vehicles have poor paint adhesion which can lead to a reduced retaining force of the bonded windows/fastening rails. The windows may not remain attached to the vehicle when it is subject to high forces during a collision.
- What to do
- Contact a VW dealer to book the free repair. Recall the vehicles that are likely to be affected to remove the windscreen and prepare and repaint the receiving surfaces then re-bond the windscreen. If there are also windows in…
What’s wrong
It is possible that some vehicles have poor paint adhesion which can lead to a reduced retaining force of the bonded windows/fastening rails. The windows may not remain attached to the vehicle when it is subject to high forces during a collision.
The fix
Recall the vehicles that are likely to be affected to remove the windscreen and prepare and repaint the receiving surfaces then re-bond the windscreen. If there are also windows in the load area these will be treated the same.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Crafter | 1 Sep 2015 | 31 Oct 2015 | 10 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 11 March 2016. This page summarises an official notice. Details can change – always follow the official notice.