Vehicle recall 18 September 2024

VW Crafter recall: Natural gas system leak test

Yes – some of these vehicles are being recalled
What's wrong
On Crafter “Grand California” vehicles of a limited production period there is a possibility that the leak test of the natural gas system was not correctly carried out. Leaks from the natural gas system cannot be ruled out.
What to do
Contact a VW dealer to book the free repair. On all affected vehicles a leak test of the natural gas system must be performed and if unsuccessful necessary repairs completed. After the repair the leak test of the natural…
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

On Crafter “Grand California” vehicles of a limited production period there is a possibility that the leak test of the natural gas system was not correctly carried out. Leaks from the natural gas system cannot be ruled out.

The fix

On all affected vehicles a leak test of the natural gas system must be performed and if unsuccessful necessary repairs completed. After the repair the leak test of the natural gas system must be carried out again.

Vehicles affected

Model Built from Built to Vehicles
Crafter 8 Jan 2024 6 Aug 2024 104

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 18 September 2024. This page summarises an official notice. Details can change – always follow the official notice.

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