VW Passat recall: Head restraint guide retaining spring may be faulty
- What's wrong
- On Passat vehicles of a limited production period the retaining spring of the head restraint guide may be faulty because of a production problem. Because of a faulty retaining spring in an accident the head restraint may not be sufficiently secured in the guide and…
- What to do
- Contact a VW dealer to book the free repair. On the affected vehicles the left head restraint guides on both front seats have to be replaced.
What’s wrong
On Passat vehicles of a limited production period the retaining spring of the head restraint guide may be faulty because of a production problem. Because of a faulty retaining spring in an accident the head restraint may not be sufficiently secured in the guide and can come off the backrest. In the event of an accident the head restraint will come off the backrest increasing the risk of injury.
The fix
On the affected vehicles the left head restraint guides on both front seats have to be replaced.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Passat | 5 May 2018 | 18 May 2018 | 428 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 7 August 2018. This page summarises an official notice. Details can change – always follow the official notice.