VW Polo and UP! recall: Towing eye in the vehicle tool kit may detach during use
Yes – some of these vehicles are being recalled
- What's wrong
- The welding of the towing eye in the vehicle tool kit may not be to specification. As a result the weld on the eye may fail during use causing loss of propulsion and the towrope with the attached eye can potentially cause property damage and…
- What to do
- Contact a VW dealer to book the free repair. Recall the vehicles that are likely to be affected and replace the towing eye in the vehicle tool kit.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
The welding of the towing eye in the vehicle tool kit may not be to specification. As a result the weld on the eye may fail during use causing loss of propulsion and the towrope with the attached eye can potentially cause property damage and personal injury.
The fix
Recall the vehicles that are likely to be affected and replace the towing eye in the vehicle tool kit.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Polo | 1 Oct 2015 | 31 Jul 2017 | 110,001 |
| UP! | 1 Oct 2015 | 31 Jul 2017 | 110,001 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 21 December 2017. This page summarises an official notice. Details can change – always follow the official notice.