Vehicle recall 7 March 2018

VW T-roc recall: Key information about passeger protection systems is not included in owner’s manual

Yes – some of these vehicles are being recalled
What's wrong
Owner's Manuals with incomplete information about the restraint system were delivered. Warnings instructions and information for 'Proactive Passenger Protection System' 'Airbag System' and 'Transporting Children Safely' are missing from the Owner's Manual. Without correct instruction it is possible for someone to unknowingly put another in…
What to do
Contact a VW dealer to book the free repair. Notify the vehicle owners so a supplement can be be added to the Owner�s Manual.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Owner's Manuals with incomplete information about the restraint system were delivered. Warnings instructions and information for 'Proactive Passenger Protection System' 'Airbag System' and 'Transporting Children Safely' are missing from the Owner's Manual. Without correct instruction it is possible for someone to unknowingly put another in danger.

The fix

Notify the vehicle owners so a supplement can be be added to the Owner�s Manual.

Vehicles affected

Model Built from Built to Vehicles
T-roc 1 Nov 2017 31 Jan 2018 2,926

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 7 March 2018. This page summarises an official notice. Details can change – always follow the official notice.

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