Xline Systems – Diesel Van-Mounted Hot Water System – 5.5 and 9.0 kW Models
- Affected
- The product is a vehicle mounted hot water system for professional window cleaners. It is intended for connection to the Xline X-Tank water storage tank to provide continuous hot water up to 70oC to pole window cleaning systems. It can also be used with an optional frost stat to provide…
- The problem
- The product presents a high risk of asphyxiation as it was not supplied with operating instructions or installation information to protect against accidental inhalation of carbon monoxide.
- What to do
- The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Product information
| Type | Machinery – Diesel Hot Water Van System |
|---|---|
| Brand | Xline Systems |
| Models | 5.5 and 9.0kW models |
| Country of Origin | United Kingdom |
| Product Description | The product is a vehicle mounted hot water system for professional window cleaners. It is intended for connection to the Xline X-Tank water storage tank to provide continuous hot water up to 70oC to pole window cleaning systems. It can also be used with an optional frost stat to provide continual heat in the van to prevent water storage tank, pipework and cleaning equipment from freezing in cold weather. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product was not supplied with operating instructions or installation information. It burns diesel fuel and is designed to be fitted inside an enclosed vehicle but was not fitted with a carbon monoxide (CO) detector. Incorrect installation, incorrect use and a lack of appropriate servicing and maintenance may lead to a risk of carbon monoxide and fire. The product was not CE or UKCA marked and was not supplied with a Declaration of Conformity.
The product was not in conformity with the Supply of Machinery (Safety) Regulations 2008.
Corrective action
The product was temporarily withdrawn from the market. A new conformity assessment has been undertaken. New use and installation instructions have been written and these, along with CO monitors, have been provided to existing users.
Additional information
PSD case number: 2303-0007
Notified by: Health and Safety Executive
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 August 2023. This page summarises an official notice. Details can change – always follow the official notice.