ZECREAT Mobility Scooter
- Affected
- An electric mobility scooter with wall plug and power supply for charging.
- The problem
- The product presents a high risk of injuries, as there is insufficient safety information and warnings to users supplied with the product.
- What to do
- The import has been rejected at the border.
Product information
| Type | Hobby/sports equipment – Scooters/Skateboards/Hoverboards (Powered) |
|---|---|
| Brand | ZECREAT |
| Model | FSC-U24-60(985S-YNT-6MK) |
| Battery Model | HB24104B |
| Product carton identifiers | RVR3062-260126-0001-23 |
| SKU | R3062-985-RED-UK-2, YH2601310873, SYS82038, OL12 7LQ |
| Country of Origin | China |
| Product Description | An electric mobility scooter with wall plug and power supply for charging. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of injuries because it does not provide adequate safety information and warnings to users. The absence of a clearly marked maximum user weight may result in overloading of the mobility scooter, and inadequate labelling of the drive-disengagement (freewheel) mechanism may lead to uncontrolled movement of the scooter. This could result in loss of control, collisions, falls, and injuries to the user or other persons.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Corrective action
The import has been rejected at the border.
Additional information
PSD notification number: 2605-0114
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 6 October 2026. This page summarises an official notice. Details can change – always follow the official notice.