Audio-Technica True Wireless Headphones
- Affected
- Wireless Bluetooth earbuds in a charging case. Sold in black, white, green and red colours.
- The problem
- The product presents a risk of fire and burns as a manufacturing defect in the charging cases’ built in battery has been identified.
- What to do
- Consumers in possession of the affected product should cease use immediately and contact Audio-Technica here: https://www.audio-technica.com/en-gb/contact for a full refund or a free upgrade to a new model.
Product information
| Type | Gadgets – Bluetooth Headphones |
|---|---|
| Brand | Audio-Technica |
| Affected Models | ATH-SQ1TW2BK, ATH-SQ1TW2GR, ATH-SQ1TW2NRD, ATH-SQ1TW2WH |
| Barcodes | 4961310160517, 4961310160555, 4961310160531, 4961310160524 |
| Affected Batch Codes | Between 2322 and 2426 |
| Country of Origin | China |
| Product Description | Wireless Bluetooth earbuds in a charging case. Sold in black, white, green and red colours. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of fire and burns as a manufacturing defect in the charging cases’ built in battery has been identified. In some instances, this could lead to the case overheating or starting a fire, potentially resulting in burns to the user.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
Consumers in possession of the affected product should cease use immediately and contact Audio-Technica here: https://www.audio-technica.com/en-gb/contact for a full refund or a free upgrade to a new model.
Owners should not dispose of lithium-ion batteries in normal household waste. All units should be returned to Audio-Technica Ltd for safe destruction.
For further information on household waste, including on local sites accepting lithium-ion batteries for safe disposal, access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste
Additional information
PSD case number: 2412-0110
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 19 December 2024. This page summarises an official notice. Details can change – always follow the official notice.