Canyon Speedmax CF Bicycles
- Affected
- A peach and black coloured triathlon bike with Canyon lettering on the frame.
- The problem
- The product presents a serious risk of injuries as the fork steerer tube can crack, leading to the detachment of the bicycle stem and handlebar.
- What to do
- Sending a notification directly to consumers via available contact details to stop use of the product immediately until assessed by a professional bike mechanic.
Product information
| Type | Hobby / sports equipment – Bicycle |
|---|---|
| Brand | Canyon |
| Models | Speedmax CF models R073 and R41 sold from 2016 to 2024 |
| Country of Origin | Germany |
| Product Description | A peach and black coloured triathlon bike with Canyon lettering on the frame. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of injuries as it has been identified that in certain circumstances, the fork steerer tube can crack or break which would lead to the detachment of the bike stem and handlebar. This may lead to a fall and injury.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
Canyon is stopping sales of the Affected Products and:
-
Sending a notification directly to consumers via available contact details to stop use of the product immediately until assessed by a professional bike mechanic.
-
Assessment and, where necessary, repair of the product by a professional bike mechanic.
Additional information
PSD number: 2411-0071
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 13 November 2024. This page summarises an official notice. Details can change – always follow the official notice.