Flogas Gold Butane Gas Cylinder
- Affected
- Gold and red butane bottles, in the following sizes 4.5kg, 7kg and 13kg.
- The problem
- This product presents a risk of fire because the butane cylinders have been filled with a mixture of butane and propane outside of the parameters for commercial butane defined in BS4250.
- What to do
- Flogas are calling for all customers who may have purchased one of these cylinders in the affected region particularly through a retailer such as B&Q, B&M, Homebase, another local seller or gas dealer to stop using the butane gas bottles immediately. Do not connect the gas. If already connected, disconnect it immediately. Where possible keep the cylinder stored outdoors. If…
Product information
| Type | Gas appliances and components – Gold butane gas cylinder |
|---|---|
| Brand | Flogas |
| Net weight | 4.5kg, 7kg, 13kg |
| Affected Products | Sold between 6th – 22nd November 2024 across East Anglia, East Midlands, the Home Counties and the South East |
| Country of Origin | United Kingdom |
| Product Description | Gold and red butane bottles, in the following sizes 4.5kg, 7kg and 13kg. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
This product presents a risk of fire because the butane cylinders have been filled with a mixture of butane and propane outside of the parameters for commercial butane defined in BS4250. This will result in a higher vapour pressure within the cylinder than usual.
Butane regulators are manufactured to BSEN12864 or BSEN16129, which require them to be designed for a maximum inlet pressure of 7.5bar as a maximum. Should the inlet pressure of the regulator exceed the design pressure, this could lead to leakage of joints, failure of components or gas/flames to be emitted from the appliance itself.
This product does not meet the requirements of The Gas Appliances (Enforcement) and Miscellaneous Amendments Regulations 2018.
Corrective action
The product has been recalled from end users and withdrawn from the market.
Flogas are calling for all customers who may have purchased one of these cylinders in the affected region particularly through a retailer such as B&Q, B&M, Homebase, another local seller or gas dealer to stop using the butane gas bottles immediately. Do not connect the gas. If already connected, disconnect it immediately. Where possible keep the cylinder stored outdoors. If you must store it indoors, ensure it’s away from sources of heat until collection is arranged
All affected customers should contact Flogas on 0330 041 6629 or cylinder.recall@flogas.co.uk for collection and a free replacement.
Additional information
PSD notification: 2411-0181
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 December 2024. This page summarises an official notice. Details can change – always follow the official notice.