Recall 27 September 2023

Hotel Chocolat recalls Hotel Chocolat Choose Your Poison because it may contain pieces of glass

Yes – this has been recalled
Affected
Hotel Chocolat Choose Your Poison
The problem
This product may contain pieces of glass which makes it unsafe to eat.
What to do
If you have bought the above product do not eat it. Instead, return it to the store from where it was bought for a full refund. For further information contact Hotel Chocolat at help@hotelchocolat.com
Source: Food Standards Agency Official notice ↗

Products affected

Hotel Chocolat Choose Your Poison

  • Pack size: 160g
  • Lot 23205, 23206, and 23207 · Best before January 2024

Risk

This product may contain pieces of glass which makes it unsafe to eat.

Action taken by the company

Hotel Chocolat is recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product do not eat it. Instead, return it to the store from where it was bought for a full refund. For further information contact Hotel Chocolat at help@hotelchocolat.com

More information

Hotel Chocolat recalls Hotel Chocolat Choose Your Poison because it may contain pieces of glass. The possible presence of glass makes this product unsafe to eat. The affected product is sold at Hotel Chocolat stores, online and at John Lewis stores.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 27 September 2023. This page summarises an official notice. Details can change – always follow the official notice.

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