Hotel Chocolat recalls Ugly But Good Bag Lychee & Rose because of undeclared nuts
- Affected
- Ugly But Good Bag Lychee & Rose
- The problem
- Nuts
- Allergen
- Hazelnut, Macadamia nut, Nuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy to nuts, do not eat it. Instead return it to the store from where it was bought for a full refund.
Products affected
Ugly But Good Bag Lychee & Rose
- Pack size: 300g
- Lot 21028 · Best before 31 May 2021
Risk
Nuts
This product contains hazelnuts and macadamia nuts making it a possible health risk for anyone with an allergy to nuts.
Action taken by the company
Hotel Chocolat is recalling the above product from customers and have been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is/products are being recalled and tell them what to do if they have bought the product(s). Please see the attached notice.
What you should do
If you have bought the above product and have an allergy to nuts, do not eat it. Instead return it to the store from where it was bought for a full refund.
More information
Hotel Chocolat is recalling its Ugly But Good Bag containing Lychee & Rose chocolates because they may contain a chocolate made with a macadamia praline filling. The filling contains nuts (macadamia nuts and hazelnuts) which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to nuts.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 April 2021. This page summarises an official notice. Details can change – always follow the official notice.