Hotel Chocolat recalls Summer Desserts Sleekster chocolates because of undeclared allergens
- Affected
- Summer Desserts Sleekster
- The problem
- Egg, wheat (gluten), hazelnuts (nuts) and walnuts (nuts)
- Allergen
- Egg, Gluten, Hazelnut, Nuts, Walnut, Wheat – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy or/intolerance to egg and/or wheat (gluten) and/or an allergy to hazelnuts (nuts) and/or walnuts (nuts), do not eat it. Instead return it to the store from where it was bought for a full refund.
Products affected
Summer Desserts Sleekster
- Pack size: 365g
- Batch code All batches · Best before 31 October 2021
Risk
Egg, wheat (gluten), hazelnuts (nuts) and walnuts (nuts)
This product contains egg, wheat (gluten), hazelnuts (nuts) and walnuts (nuts) making it a possible health risk for anyone with an allergy or intolerance to egg and/or wheat (gluten) and/or an allergy to hazelnuts (nuts) and/or walnuts (nuts).
Action taken by the company
Hotel Chocolat is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy or/intolerance to egg and/or wheat (gluten) and/or an allergy to hazelnuts (nuts) and/or walnuts (nuts), do not eat it. Instead return it to the store from where it was bought for a full refund.
More information
Hotel Chocolat is recalling Summer Desserts Sleekster chocolates because they contain egg, wheat (gluten), hazelnuts (nuts) and walnuts (nuts), which are not mentioned on the label. The ingredients list and allergens on the base of the product are incorrect. This means the product is a possible health risk for anyone with an allergy or intolerance to egg and/or wheat (gluten) and/or an allergy to hazelnuts (nuts) and/or walnuts (nuts).
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 28 April 2021. This page summarises an official notice. Details can change – always follow the official notice.