Vehicle recall 10 May 2022

Mercedes Benz Bus eCITARO recall: Cracks can occur on the rear spoiler carriers and radiator flaps

Yes – some of these vehicles are being recalled
What's wrong
Due to a weak supporting structure for the roof attachments cracks can occur on the rear spoiler carriers and the radiator flaps.
What to do
Contact a Mercedes Benz Bus dealer to book the free repair. The components of the supporting structure for the rear spoiler carrier and radiator flap will be replaced by a reinforced version.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Due to a weak supporting structure for the roof attachments cracks can occur on the rear spoiler carriers and the radiator flaps.

The fix

The components of the supporting structure for the rear spoiler carrier and radiator flap will be replaced by a reinforced version.

Vehicles affected

Model Built from Built to Vehicles
eCITARO 1 Mar 2019 30 Nov 2021 1

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 10 May 2022. This page summarises an official notice. Details can change – always follow the official notice.

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