Vehicle recall 17 December 2021

Mercedes Benz Bus Tourismo Rhd-l, eCITARO, Tourismo Rhd recall: The adaptor of the steering shaft has fractured during manufacture

Yes – some of these vehicles are being recalled
What's wrong
During the manufacturing of the adapter of the steering shaft fracturing of the forged parts may have occurred
What to do
Contact a Mercedes Benz Bus dealer to book the free repair. Replace the steering shaft with a correctly manufactured part
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

During the manufacturing of the adapter of the steering shaft fracturing of the forged parts may have occurred

The fix

Replace the steering shaft with a correctly manufactured part

Vehicles affected

Model Built from Built to Vehicles
Tourismo Rhd-l 1 Mar 2021 1 Oct 2021 6
eCITARO 1 Mar 2021 1 Oct 2021 6
Tourismo Rhd 1 Mar 2021 1 Oct 2021 6

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 17 December 2021. This page summarises an official notice. Details can change – always follow the official notice.

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