Vehicle recall 20 July 2021

Mercedes-Benz C-class Convertible and E-class Coupe/convertible recall: The fixation of the rear headrests might not meet specifications

Yes – some of these vehicles are being recalled
What's wrong
The fixation of the rear headrests might not meet specifications.
What to do
Contact a Mercedes-Benz dealer to book the free repair. Check the guide sleeves on the rear seats of the potentially affected vehicles and replace them if necessary.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

The fixation of the rear headrests might not meet specifications.

The fix

Check the guide sleeves on the rear seats of the potentially affected vehicles and replace them if necessary.

Vehicles affected

Model Built from Built to Vehicles
C-class Convertible 29 Jan 2021 22 Mar 2021 320
E-class Coupe/convertible 29 Jan 2021 22 Mar 2021 320

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 20 July 2021. This page summarises an official notice. Details can change – always follow the official notice.

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