Vehicle recall 22 April 2016

Mercedes Benz Citan recall: Passenger bench seat may fail

Yes – some of these vehicles are being recalled
What's wrong
The bolt securing the passenger seat back rest may fracture. If this happens the back rest cushion may drop. In the event of a collision the seat belt may not fully restrain the passenger as intended.
What to do
Contact a Mercedes Benz dealer to book the free repair. On affected vehicles replace the mounting screws with additional sleeves.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

The bolt securing the passenger seat back rest may fracture. If this happens the back rest cushion may drop. In the event of a collision the seat belt may not fully restrain the passenger as intended.

The fix

On affected vehicles replace the mounting screws with additional sleeves.

Vehicles affected

Model Built from Built to Vehicles
Citan 30 Jan 2013 9 Sep 2014 60

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 22 April 2016. This page summarises an official notice. Details can change – always follow the official notice.

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