Vehicle recall 20 November 2024

Mercedes-Benz E-class and CLE recall: SRPC2414 – Function Cross Traffic Alert

Yes – some of these vehicles are being recalled
What's wrong
The manufacturer has determined on affected vehicles the software of the MBUX multi media system might not meet specifications. In this case a permanent deactivation of certain functions of assistance systems might occur.
What to do
Contact a Mercedes-Benz dealer to book the free repair. Update the parking control unit settings
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

The manufacturer has determined on affected vehicles the software of the MBUX multi media system might not meet specifications. In this case a permanent deactivation of certain functions of assistance systems might occur.

The fix

Update the parking control unit settings

Vehicles affected

Model Built from Built to Vehicles
E-class 3 May 2023 27 Oct 2023 71
CLE 11 May 2023 6 Oct 2023 19

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 20 November 2024. This page summarises an official notice. Details can change – always follow the official notice.

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