Mercedes-Benz E-class recall: SRPC2504 – Ground connection bolting
Yes – some of these vehicles are being recalled
- What's wrong
- Mercedes-Benz AG has determined that on certain E-Class (214 platform) and GLC (254 platform) vehicles the bolts of certain 12V- and 48V- ground connections might not have been fastened with the specified torque.
- What to do
- Contact a Mercedes-Benz dealer to book the free repair. As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the bolting of the ground connections and perform according repairs if necessary.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
Mercedes-Benz AG has determined that on certain E-Class (214 platform) and GLC (254 platform) vehicles the bolts of certain 12V- and 48V- ground connections might not have been fastened with the specified torque.
The fix
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the bolting of the ground connections and perform according repairs if necessary.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| E-class | 16 Feb 2024 | 6 May 2024 | 4 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 8 May 2025. This page summarises an official notice. Details can change – always follow the official notice.