Mercedes-Benz EQS, C-class, S-class recall: The configuration of the mbux system might not meet specifications.
Yes – some of these vehicles are being recalled
- What's wrong
- On certain vehicles with an active and connected Mercedes me connect account the configuration of the MBUX system might not meet specifications.
- What to do
- Contact a Mercedes-Benz dealer to book the free repair. A remote update of the configuration of the MBUX system will be conducted without the need for a workshop visit.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On certain vehicles with an active and connected Mercedes me connect account the configuration of the MBUX system might not meet specifications.
The fix
A remote update of the configuration of the MBUX system will be conducted without the need for a workshop visit.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| EQS | 18 Dec 2020 | 22 Oct 2021 | 25 |
| C-class | 18 Dec 2020 | 22 Oct 2021 | 25 |
| S-class | 18 Dec 2020 | 22 Oct 2021 | 25 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 12 January 2022. This page summarises an official notice. Details can change – always follow the official notice.