Vehicle recall 25 March 2024

Mercedes-Benz Gle/gls recall: SRPC 2402 – Downshift operation transmission software

Yes – some of these vehicles are being recalled
What's wrong
On certain vehicles the software of the transmission control unit might not meet specifications.
What to do
Contact a Mercedes-Benz dealer to book the free repair. Update the transmission control unit software on the affected vehicles.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

On certain vehicles the software of the transmission control unit might not meet specifications.

The fix

Update the transmission control unit software on the affected vehicles.

Vehicles affected

Model Built from Built to Vehicles
Gle/gls 7 Nov 2018 28 Mar 2023 1,708

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 25 March 2024. This page summarises an official notice. Details can change – always follow the official notice.

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