Mercedes Benz M Class and S-class Hybrid recall: Transmission may lock at low speed
- What's wrong
- The high-voltage battery charger may not have been produced to specification which could lead to an incorrect detection of an external charging cable. This in turn can lead the request for �P� to be activated. If the speed is less than 5 km/h the transmission…
- What to do
- Contact a Mercedes Benz dealer to book the free repair. Recall the vehicles that are likely to be affected and replace the high-voltage charger on the affected vehicles.
What’s wrong
The high-voltage battery charger may not have been produced to specification which could lead to an incorrect detection of an external charging cable. This in turn can lead the request for �P� to be activated. If the speed is less than 5 km/h the transmission would activate the park pawl function which will prevent the vehicle from driving further and could increase the risk of an incident.
The fix
Recall the vehicles that are likely to be affected and replace the high-voltage charger on the affected vehicles.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| M Class | 29 Apr 2015 | 15 Jul 2015 | 13 |
| S-class Hybrid | 29 Apr 2015 | 15 Jul 2015 | 13 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 5 January 2016. This page summarises an official notice. Details can change – always follow the official notice.