Mercedes-Benz recall: SRPC2404 – Backup function of steering software
Yes – some of these vehicles are being recalled
- What's wrong
- On affected vehicles the backup function of the steering software might not meet specifications. As a result the steering power support might be impaired and a loss of steerability cannot be ruled out.
- What to do
- Contact a Mercedes-Benz dealer to book the free repair. Update the software of the electric steering on the affected vehicles.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On affected vehicles the backup function of the steering software might not meet specifications. As a result the steering power support might be impaired and a loss of steerability cannot be ruled out.
The fix
Update the software of the electric steering on the affected vehicles.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| CLA | 28 Nov 2018 | 31 Jan 2024 | 52,400 |
| A Class | 25 Jan 2018 | 2 Feb 2024 | 182,919 |
| EQA | 5 Oct 2020 | 31 Jan 2024 | 17,718 |
| EQB | 24 Nov 2021 | 31 Jan 2024 | 7,833 |
| B Class | 2 Jul 2018 | 31 Jan 2024 | 10,592 |
| GLA | 24 Jun 2019 | 31 Jan 2024 | 24,084 |
| GLB | 6 Jun 2019 | 31 Jan 2024 | 18,969 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 6 May 2024. This page summarises an official notice. Details can change – always follow the official notice.