Mercedes-Benz recall: SRPC2408 – Memory Overflow Battery Management System
Yes – some of these vehicles are being recalled
- What's wrong
- On affected vehicles the software of the battery management system might lead to a shutdown of the high voltage system in specific situations resulting in an unannounced loss of propulsion.
- What to do
- Contact a Mercedes-Benz dealer to book the free repair. Update the battery management system software.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On affected vehicles the software of the battery management system might lead to a shutdown of the high voltage system in specific situations resulting in an unannounced loss of propulsion.
The fix
Update the battery management system software.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| EQE | 21 Feb 2023 | 8 May 2024 | 1,118 |
| Eqe Suv | 3 Aug 2023 | 23 Jan 2024 | 373 |
| EQS | 27 Feb 2023 | 30 Apr 2024 | 127 |
| Eqs Suv | 8 Aug 2023 | 26 Feb 2024 | 100 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 26 June 2024. This page summarises an official notice. Details can change – always follow the official notice.