Mercedes-Benz recall: The hands-off detection might not detect when the driver’s hands are away from the steering wheel
Yes – some of these vehicles are being recalled
- What's wrong
- The hands-off detection might not detect when the driver's hands are away from the steering wheel.
- What to do
- Contact a Mercedes-Benz dealer to book the free repair. Update the coding of the hand detection system on the affected vehicles.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
The hands-off detection might not detect when the driver's hands are away from the steering wheel.
The fix
Update the coding of the hand detection system on the affected vehicles.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| S-class | 28 Feb 2020 | 25 Jan 2022 | 423 |
| E-class Coupe/convertible | 28 Feb 2020 | 25 Jan 2022 | 423 |
| EQS | 28 Feb 2020 | 25 Jan 2022 | 423 |
| AMG GT 4 DOOR COUPE | 28 Feb 2020 | 25 Jan 2022 | 423 |
| SL | 26 Feb 2020 | 25 Jan 2022 | 423 |
| E-class | 28 Feb 2020 | 25 Jan 2022 | 423 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 16 May 2022. This page summarises an official notice. Details can change – always follow the official notice.