Mercedes-Benz recall: The software of the communication module might not meet specifications
Yes – some of these vehicles are being recalled
- What's wrong
- On certain vehicles the software of the communication module might not meet specifications.
- What to do
- Contact a Mercedes-Benz dealer to book the free repair. As a precautionary measure update the software of the communication module on the affected vehicles. This software update is planned to be performed over-the-air with no workshop visit being required.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
On certain vehicles the software of the communication module might not meet specifications.
The fix
As a precautionary measure update the software of the communication module on the affected vehicles. This software update is planned to be performed over-the-air with no workshop visit being required.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| EQS | 11 Mar 2021 | 17 Dec 2021 | 486 |
| EQE | 11 Mar 2021 | 17 Dec 2021 | 486 |
| S-class | 11 Mar 2021 | 17 Dec 2021 | 486 |
| C-class | 11 Mar 2021 | 17 Dec 2021 | 486 |
| SL | 11 Mar 2021 | 17 Dec 2021 | 486 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 3 March 2022. This page summarises an official notice. Details can change – always follow the official notice.