Mercedes-Benz S-class and C-class recall: The overhead control panel might be deactivated permanently due to a software error
Yes – some of these vehicles are being recalled
- What's wrong
- The overhead control panel under certain circumstances might be deactivated permanently due to a software error.
- What to do
- Contact a Mercedes-Benz dealer to book the free repair. Update the software of the overhead control panel.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
The overhead control panel under certain circumstances might be deactivated permanently due to a software error.
The fix
Update the software of the overhead control panel.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| S-class | 25 Feb 2021 | 9 Aug 2021 | 6 |
| C-class | 25 Feb 2021 | 9 Aug 2021 | 6 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 25 April 2022. This page summarises an official notice. Details can change – always follow the official notice.