Vehicle recall 4 August 2023

Mercedes-Benz S-class recall: On affected vehicles the voltage converter software of the secondary on-board electrical system might not meet specifications.

Yes – some of these vehicles are being recalled
What's wrong
On affected vehicles the voltage converter software of the secondary on-board electrical system might not meet specifications.
What to do
Contact a Mercedes-Benz dealer to book the free repair. Update the voltage converter software of the secondary on-board electrical system via an over-the-air update in accordance with the Mercedes me terms of use or alternatively via its Mercedes-Benz service…
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

On affected vehicles the voltage converter software of the secondary on-board electrical system might not meet specifications.

The fix

Update the voltage converter software of the secondary on-board electrical system via an over-the-air update in accordance with the Mercedes me terms of use or alternatively via its Mercedes-Benz service partners should the over-the-air update not be possible.

Vehicles affected

Model Built from Built to Vehicles
S-class 6 Jul 2020 27 May 2021 363

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 4 August 2023. This page summarises an official notice. Details can change – always follow the official notice.

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