Mercedes Benz Sprinter recall: Bonded windows may detach in a collision
- What's wrong
- In the event of an accident the windows bonded tie down rails and the super high roof (if fitted) could detach and increase the risk of injury due to the lack of adhesion of non-conforming paint.
- What to do
- Contact a Mercedes Benz dealer to book the free repair. Recall the vehicles that are likely to be affected and remove/install all bonded windows (excluding the windshield) and tie down rails and/or super high roof (if present) as well as…
What’s wrong
In the event of an accident the windows bonded tie down rails and the super high roof (if fitted) could detach and increase the risk of injury due to the lack of adhesion of non-conforming paint.
The fix
Recall the vehicles that are likely to be affected and remove/install all bonded windows (excluding the windshield) and tie down rails and/or super high roof (if present) as well as repainting the corresponding bonding surfaces.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Sprinter | 1 Mar 2015 | 30 Nov 2015 | 5 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 8 September 2016. This page summarises an official notice. Details can change – always follow the official notice.