Vehicle recall 12 April 2016

Mercedes Benz Sprinter recall: Windows may detach

Yes – some of these vehicles are being recalled
What's wrong
On vehicles with multi layered paint it is possible the layers may not have bonded as intended. This could allow the windscreen to detach in the event of excessive forces such as an accident. This may similarly affect bonded tie downs and/or super high roof.
What to do
Contact a Mercedes Benz dealer to book the free repair. Recall affected vehicles and check stability of the paint. Where necessary reapply paint to affected areas.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

On vehicles with multi layered paint it is possible the layers may not have bonded as intended. This could allow the windscreen to detach in the event of excessive forces such as an accident. This may similarly affect bonded tie downs and/or super high roof.

The fix

Recall affected vehicles and check stability of the paint. Where necessary reapply paint to affected areas.

Vehicles affected

Model Built from Built to Vehicles
Sprinter 28 Aug 2015 12 Oct 2015 28

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 12 April 2016. This page summarises an official notice. Details can change – always follow the official notice.

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